Returns & Refunds policy
At Mulberry Homes, we strive to provide high-quality interior design and home development services tailored to our clients' unique needs. As a service-based business, our time, planning, and resources are reserved in advance for each project. Therefore, we follow a strict refund policy as outlined below.
1. Eligibility for Refund
Refunds are applicable only if the cancellation is requested at least 48 hours before the scheduled service or consultation.
To request a refund, you must notify us via email or phone with your name, contact details, and service information at least 48 hours prior to the agreed time.
2. Non-Refundable Scenarios
We do not offer refunds in the following situations:
Cancellation requests made less than 48 hours before the scheduled service
Work or service has already been initiated or partially completed
Custom design work or planning services already delivered
In case of delays due to incomplete client communication or site access issues
3. How to Request a Refund
To request a refund, please contact us at:
📧 Email: info@mulberryhomes.in
📞 Phone: +91-9599-0404-03
Please provide your full name, project details, and the reason for cancellation. If your request meets the eligibility criteria, the refund will be credit within 7 business days to the original method of payment.
4. Modifications to This Policy
Mulberry Homes reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be reflected on this page with the updated effective date.